Responsible gambling

Responsible Gambling at Bitkingz Casino

At Bitkingz Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gambling is essential to ensure that our customers can enjoy our games without harming themselves or others.

Self-Exclusion

If you feel that your gaming habits have become problematic, you can take steps to self-exclude from Bitkingz Casino. Self-exclusion allows you to block access to your account for a specified period of time, which can range from 6 months to permanent exclusion.

To initiate the self-exclusion process:

1. Log in to your Bitkingz Casino account and navigate to the "Account" section.
2. Click on "Self-Exclusion" and select the desired duration (e.g., 6 months or more).
3. Confirm that you want to exclude yourself from the casino.

Deposit Limits

We recommend setting a deposit limit to prevent overspending during gaming sessions. This can be done by following these steps:

1. Log in to your Bitkingz Casino account and navigate to the "Account" section.
2. Click on "Deposit Limit" and select the desired daily, weekly, or monthly limit.

Reality Checks

Our Reality Check feature helps you stay aware of the time spent playing games. This tool sends a reminder every 60 minutes to assess whether your gaming habits are becoming problematic.

To enable Reality Check:

1. Log in to your Bitkingz Casino account and navigate to the "Account" section.
2. Click on "Reality Check" and select the desired interval (e.g., daily or weekly).

Time-Outs

If you need a break from gaming, you can take a time-out. This feature allows you to lock yourself out of your Bitkingz Casino account for up to 6 days.

To initiate a time-out:

1. Log in to your Bitkingz Casino account and navigate to the "Account" section.
2. Click on "Time-Out" and select the desired duration (e.g., daily or weekly).

Problem Gambling Help

If you are experiencing problems with gaming habits, we recommend contacting organizations that provide support for problem gamblers:

• Australian Government Department of Social Services
• BeGambleAware.org (UK)

We care about our players' well-being and want to ensure they can enjoy their time at Bitkingz Casino responsibly.